EXCELLENCE EXTENDED
MedicalMarks empowers healthcare organizations to improve and grow through the excellent experiences of their patients and employees.
Show that You Care about How You Care
What We Do
We are focused on bettering the lives of patients, providers, and their staff. We work side by side with them to find answers and apply solutions that will ease their efforts while improving their experience. Through our various services offerings, they achieve greater success and satisfaction in serving their patients.
Patient Experience
How likely are your patients to recommend you to family and friends? What do they like and dislike about engaging with your office? How are your patients doing with their treatment plans? Allow us to help you find the answers to those questions and others.
Employee Experience
Are your managers building up or dragging down your staff? Does your staff feel like they have the resources they need to do a good job? What could make things easier for your employees? We partner with you in gathering and analyzing your employees’ perspectives.
Certfication & Awards
The Certification for Patient Experience Excellence demonstrates your focus in prioritizing your patients’ care. The Best Healthcare Providers Award recognizes the top practices and providers that exemplify excellence in their patients’ experiences with them.
Marketing
Whether it’s optimizing your Google reviews, managing email and SMS campaigns, or improving your website, we work with you in bringing in new patients, retaining existing ones, and bringing back previous ones.
IT
Are you office computers protected against malware and other cyber attacks? When is the last time you’ve backed up your data? Would a new phone or software provider make your jobs easier? Let’s see if we make things better and more secure.
Why Us
An aphorism that rings true is that “we can’t manage what we don’t measure.” At MedicalMarks, we tailor our approach to match what is important to you. We will provide you with the data, analysis, and strategy you need to manage and meet your goals of creating an excellent experience organization.
Here are some of the benefits that our clients gain from working with us –
- Do more that makes patients come back and do less that keeps them away
- Differentiate themselves by certifying themselves as providers with a proven record in giving their patients an excellent experience
- Save money and get better deals in acquiring the solutions they want and need for their practice
- Bring in new patients, keep existing patients, and bring back past patients
LET US HELP YOU BY
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